Read moreNew - 64bit PlaybackPro Plus X Public Beta for macOS Catalina and Big Sur now available.

preflight

Just as a pilot has a pre-flight checklist to ensure the plane is ready to fly we have created a general checklist for you to use prior to running PlaybackPro in a show.

Some settings are specific to the version of macOS you are using so please click the appropriate tab below.

Download

Download Preflight for macOS Catalina (10.15)

Front Page
Preferences

All of the settings are found under System Preferences and should be changed prior to launching PlaybackPro or PlaybackPro Plus.

Preferences
1

Disable Display Mirroring

Preferences

System Preferences

Preferences Preferences

Displays

Preferences Preferences
Preferences

Uncheck “Mirror Displays”

Preferences
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Disable Displays Have Separate Spaces

Preferences

System Preferences

Preferences Preferences

Mission Control

Preferences

Uncheck “Displays have separate Spaces”


If this setting is checked, some Mac and switcher combinations will produce black on all displays.

Preferences
1

Disable Screen Saver

Preferences

System Preferences

Preferences Preferences

Displays and Screen Saver

Preferences Preferences
Preferences

Set “Start after:” to “Never”

Preferences
1

Disable Sleep

Preferences

System Preferences

Preferences Preferences

Energy Saver

Preferences

Set “Turn display off after:” to “Never”

Preferences

Uncheck “Put hard disks to sleep when possible”

Preferences

Uncheck “Enable Power Nap while plugged into a power adapter”

Preferences
1

Disable Automatic Graphics Switching

Preferences

System Preferences

Preferences Preferences

Energy Saver

Preferences

Uncheck “Automatic Graphics switching”

Preferences

Uncheck “Put hard disks to sleep when possible”

This setting only appears if your system has two graphics chipsets.

Preferences
1

Disable System Audio Sounds

Preferences

System Preferences

Preferences Preferences

Sound

Preferences Preferences
Preferences

Uncheck “Play user interface sound effects”

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Uncheck “Play feedback when audio is changed”

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System Preferences

Preferences Preferences

Sound

Preferences Preferences
Preferences

Select the output device you would like to use for all playback audio

Preferences
1

Disconnect from the Internet

Preferences

System Preferences

Preferences Preferences

Network

Preferences

Turn off all Internet connections

Background Internet connections may create additional processing and deplete system performance.

Preferences
1

Disable Bluetooth

Preferences

System Preferences

Preferences Preferences

Bluetooth

Preferences

Turn off all Bluetooth connections

Wireless connections for devices like mice or keyboards can be unreliable in show environments.

Preferences
1

Disable Automatic Updates

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System Preferences

Preferences Preferences

Software Update

Preferences

Uncheck “Automatically keep my Mac up to date”

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System Preferences

Preferences Preferences

Software Update

Preferences Preferences
Preferences

Uncheck “Automatically keep my Mac up to date”

Unanticipated software updates can significatly impact system performance.

Preferences
Preferences
1

Disable Time Machine

Preferences

System Preferences

Preferences Preferences

Time Machine

Preferences

Uncheck “Back up Automatically”

Continual backups can cause computer performance degradation and affect playback.

Preferences
1

Disable Spotlight Indexing

Preferences

System Preferences

Preferences Preferences

Spotlight

Preferences

Turn off MacOS Spotlight indexing for external drives

Indexing helps macOS locate files faster on a drive but it takes time and can slow down a system.

Preferences
1

Disable FileVault

Preferences

System Preferences

Preferences Preferences

Security and Privacy

Preferences Preferences
Preferences

Turn off FileVault

FileVault is data encryption and is off by default. Encryption requires significant processing overhead and can impact playback performance. If your system has FileVault enabled, you need to check with the system admin before changing this setting.

Preferences
1

Control Apps On Startup

Preferences

System Preferences

Preferences Preferences

Users and Groups

Preferences

Minimize the number of apps loaded at startup

Minimize the number of apps loaded at startup. Fewer background apps results in more system resources for playback.

Preferences
1

Enable Scroll Bars

Preferences

System Preferences

Preferences Preferences

General

Preferences

Under “Show scroll bars”, select Always

Modern macOS versions hide scroll bars based on mouse or trackpad activity. It is helpful to always have them on when using PlaybackPro Plus.

Preferences
1

Disable iCloud Syncing

Preferences

System Preferences

Preferences Preferences

Apple ID

Preferences Preferences
Preferences

Uncheck “Desktop and Documents Folder”

Automatic synchronization can require a significant amount of processing power and degrade system performance.

Preferences
1

Helpful Tips

Optimal File Types

If a file does not play well in PlaybackPro or PlaybackPro Plus a quick solution can be to re-encode and rewrap the file in a .mov container using QuickTime Player.

Other transcoding software like Apple Compressor or Adobe Media Encoder can be very helpful to process playback content.

Our recommended codecs are Apple ProRes 422 (Standard), h.264 or h.265 in a .mov (preferred) or .mp4 container.

Preferences

Download

Download Preflight for Sierra (10.12), High Sierra (10.13) and Mojave (10.14)

All of the settings below are found under System Preferences and should be changed prior to launching PlaybackPro or PlaybackPro Plus.
System Preferences

1) Unmirror the displays. PlaybackPro works with an extended desktop mode so mirroring displays should be unchecked in the Displays preferences.
Mirror Displays

2) Uncheck Displays have separate spaces.
Mission Control

3) Turn off screen saver.
Screen Saver

4) Adjust Energy Saver sleep settings. You may not have all of these options depending on your system. If your system has a battery it is best to adjust the settings on both the Battery and Power Adapter tabs.
Energy Saver

5) Uncheck Automatic Graphics Switching. If your system has two graphics chipsets a setting in Energy Saver will appear at the top. Uncheck it so the more powerful graphics processor will always be used.
Fast Graphics Switching

6) Turn off system audio sounds. This is also a good time to click on the Output tab and select the audio output if you are using an external audio device.
Audio
Audio

7) Disconnect from the internet. Connections to the internet can generate unwanted background connections that could impact system performance during playback.
WiFi

8) Turn off Bluetooth. We don’t recommend the use of Bluetooth devices in show environments.
Bluetooth

9) Turn off automatic updates. In the event you forget to disconnect the internet is it also a good idea to disable automatic application updates. There are also some applications, like Flip4Mac, that have separate settings so be sure to turn those off as well.
Automatic Updates
Flip4Mac

10) Turn off TimeMachine. LIke automatic updates, if TimeMachine is on it can make unwanted system calls in the background that can impact performance.
Time Machine

11) Disable Spotlight indexing for external drives. Spotlight is a great technology that helps macOS locate files faster on a drive, however, it takes time and it can slow down a system. If you don’t have time for Spotlight to index an external drive you can add it to the Privacy tab to prevent it from being indexed.
Spotlight

12) Disable FileVault. FileVault encrypts all the contents of a MacOS disk. It requires significant overhead and it should be disabled. If your system has it enabled, you need to check with the system admin before changing this setting.
Spotlight

13) Disable Desktop and Documents iCloud syncing. In MacOS Sierra, Apple introduced a feature which automatically syncs your Desktop and Documents folders onto iCloud. This can require a lot of background processing if you place large video files into either of these folders.
Spotlight

14) Stop unnecessary apps from loading on startup. The Login Items list is populated with apps that load during macOS startup and may not be needed when playing back content. A clean install of macOS will have an empty Login Items list. To stop an app from loading at start up, select it in the list and click on the minus (-) button. We recommend you understand the function of any application prior to removing it from the list.
Login Items

15) Enable Scrollbars. The default setting for scroll bars in modern macOS versions is to hide them based on mouse or trackpad activity. We believe it is helpful to always have them activated.
Login Items