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The steps below are for normal license activation and release. There are times that a reset is required on our activation server. If you are having problems which aren’t solved with the steps below, email Technical or call (602) 687-8507.

To Release an Internet Activated (IA) License:

1) Connect the system to the internet.

2) Launch the application.

3) Go the main application menu (to the left of the File Menu), select “Manage Activations.”

4) Write down the serial number. A DT Videolabs serial number will always be 4 sets of 8 digits with dashes in-between.

5) Click on “Release License”. The system will report when the license has been successfully release and available to activate on another system.

To Activate an Internet Activated (IA) License:

1) Connect the system to the internet.

2) Download the appropriate IA application from the link provided on the purchase email or from the second table on the download page.

3) Place unzipped IA program files in the Applications folder then double click to launch.

4) In the dialog box click the “Activate” button under the name of the application to be activated.

5) Enter the serial number provided at the time of purchase. Include the dashes. Enter registration information in the remaining fields and click “Activate Now”.

Note:

* Internet access is required to activate or release a license, however it is not necessary for program use once a license is activated.

* Registration information can be unique each time an application is activated.

* Licenses are single seat and allow for the use of one application at a time, on one computer at a time.

* License may be released from one computer and moved to another using the release process outlined below.

New USB Installation Collection Instructions:

1) Insert USB Enabler key into the system.

2) If you haven’t already, click on this link to download all Collection applications.

3) Place the unzipped program files in the Applications folder then double click an application to launch.

4) If running an application on a system for the first time, a window will open after you attempt to create or open a show. Select “Install Key Driver” and follow the on-screen instructions.

5) When successfully installed the LED light on the USB Enabler key will illuminate.